Week 1: Build Your Own Help Desk


While the focus of this course is about fostering deeper learning using multimedia, there will certainly be technical questions. There is a great variety of multimedia tools across different platforms, and no one can possibly know the nuances of them all.

This is where a network of peers comes into play. Collectively the group has more knowledge than any individual. Post your technical questions here and contribute answers where you can. Use the comment button to post questions and responses.

Keeping technical questions here will keep other parts of the course focused on the our real objectives.


Help resources

Audacity quick start guide (audio editing)

Windows Movie Maker quick start guide (movie editing)

Mind mapping software comparison (feel free to update)

Wikipedia listing of mind mapping software

Diskutera uppgift


  • karen   14 mars 2012 10:47

    I'm comfortable with:

    • PPT
    • Photoshop
    • GIMP
    • Windows Movie Maker
    • Adobe Premier
    • Audacity

    I'm mostly Windows but do some Mac work as well.

    I'm happy to help anyone if I can.

    And I have a question for all of you from a teacher I work with....do you know any good alternatives to Prezi and Sliderocket for higher-end, web-based presentation tools?

  • Liz Renshaw   14 mars 2012 01:07

    I'm okay with

    • movie maker
    • audacity
    • picture manager
    • powerpoint
    • animoto - a cute little tool.

    Will have to think....... but I guess that's what drew me to this course a chance to get some new skills... cheeky

  • Steve O'Connor   4 mars 2012 14:25

    Multimedia encompass a wide variety of software, so I thought it would be a good idea to share our areas of expertise (or competence). I use the following software on the Mac platform:

    • Keynote
    • ScreenFlow
    • PowerPoint
    • QuickTime
    • Voila
    • Audio Hijack Pro
    • Audacity
    • starQuiz
    • Quiz Press
    • Crossword Forge
    • OmniGraffle
    • PhotoShop
    • Pixelmator
    • Timeline 3D

    I'd be glad to help anyone who needs assistance with any of these tools.

    Steve